Crystalbrook Bailey, Cairns

I stayed at this hotel recently, and while it offered a great location and friendly service, the rooms left something to be desired in terms of comfort and space. The dining options were quite limited, which was disappointing. But on the plus side, the staff was genuinely welcoming, and the amenities were decent, even if the room experience wasn't ideal.

The hotel has a great location that's just a short walk from the esplanade, restaurants, and attractions like Muddy's Playground. I found the rooms to be a bit on the small side, with a less-than-perfect view, but overall they were clean and comfortable. Service was a mixed bag; some staff were really lovely, but I did experience a few hiccups. For the price I paid, I expected a bit more consistency. The dining options could also be improved, as I found them slightly overpriced for what was offered.

I had a mixed experience at this hotel. On the plus side, the location is fantastic, just a short walk from the Esplanade and lots of eateries. The rooms were nice and clean, but they had a musky smell and lacked desk space, making it less than ideal for working. The staff was friendly and helpful, but there were some issues with service follow-up. Overall, it’s a clean spot with friendly vibes, but some improvements could be made for comfort and functionality.

I had a pleasant stay at the hotel with its welcoming atmosphere and fantastic staff. The location was great, making it easy to explore the nearby attractions. The room was clean and comfortable, though it felt a bit small for our luggage. The service was exceptional, but the dining options could use some improvement. Overall, it was a good value for money, but the room size could be a downside for some guests.

I had a decent stay at this hotel. The location was great, being so close to the main strip in Cairns, which made it convenient for exploring. The two-bedroom apartment was spacious and came with an umbrella, but unfortunately, there was a bit of a musty smell due to mould and cigarette smoke. The service was friendly and accommodating, though I feel they could use a bit of polish to match a five-star rating. Overall, it offers reasonable value for money but has some room for improvement.

I had a pleasant stay at this hotel, which is perfectly situated close to everything I wanted to explore. The rooms are modern and boast a king-sized bed, but I did feel a little cramped due to the furniture and decor. The staff was mostly friendly and helpful, but there was a slight hiccup with directions to the carpark. Overall, it’s a solid choice with a few areas for improvement.

I had a mixed experience at this hotel. On the plus side, the location is fantastic and the staff are incredibly friendly. However, the rooms had a strong moldy smell that made my stay less pleasant. While there were great cooking facilities, the overall value for the high price paid, close to $5k, left something to be desired.

The hotel is in a lovely location, just a few short blocks from the esplanade and lagoon, making it easy to explore the area. The rooms were a decent size, but I found them to be a bit damp and with lingering smells of mold and smoke, which wasn’t ideal. I really appreciated the efficient and friendly staff, but there were some limitations when it came to service. Overall, it offers decent value for money, but some areas could use improvement.

The hotel has a great location, just a short walk from the esplanade, restaurants, and attractions. While the rooms were initially disappointing due to a strong moldy smell, the staff were helpful and accommodating. The dining experience offered complimentary breakfast, which was a nice touch. However, the service could be a bit hit or miss at times, especially with the room change process delayed. Overall, it offers decent value for money despite some issues.

I had a lovely stay at this hotel. The rooms were extremely well equipped with everything I needed, including a full-sized fridge and a washer/dryer. The staff was friendly and very helpful, though the location was slightly noisy at times. Overall, it's a great hotel with valuable amenities, but just be prepared for some noise in the area.